SST License Manager Troubleshooting

SSTLM Environmental Variable Not Set

caepipe error message stating SSTLM Environment variable not found

If you get a "Error, SSTLM Environmental variable not set" message, please consult the SST License Manager Environmental Variable Help for further instruction.

Server Not Found. SSTLM Service...

sst caepipe sstlm error message stating Server not found sstlm service is not running

If you get a "Error, Server not Found. SSTLM service is not running in Server" message, please consult the SST License Manager Firewall Help and SST License Manager Service Help for further instruction.

Error 429

sstlm error message stating ActiveX component can't create object

If you get a "Error, 429. ActiveX component can't create object" message, reinstall SSTLM. You can download the installation file here.

.NET Framework Not Installed

If you get a ".NET framework not installed" message, please install it by running the "dotnetfx.exe OR" installer.

Note: Reinstalling SSTLM will NOT remove existing activation keys.