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FREE Technical Support
For free technical support, please send us an email to support AT sstusa.com, or call us at +1 408 452 8111, option 2. Since we are usually busy assisting CAEPIPE licensed users worldwide, ensure your email subject line says: EVALUATION USER for a quick response. We can also work with you one-on-one. Please contact us first to get help via Live Remote Support. Thank you.
Quite simply, we want to meet and exceed your expectation in a timely manner.
To do this successfully, we offer:
- Access at all times through direct telephone (no "voicemail jail"), facsimile and email
- Qualified (M.S., Ph.D) and experienced (over 10 years) personnel
- An aggressive commitment to enhance and maintain the products, and Cheerful promptness
This is no claim to perfection. But, we pride ourselves in providing great overall service. If you find any quirks, please mention them so we can iron them out. We want you to be satisfied.